Privacy policy

Last updated: July 29, 2026

Aylora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Aylora is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, payment card information, financial account information, transaction details, and payment confirmation.
  • Account information including your username, password, and preferences.
  • Transaction information including items you view, purchase, return, or exchange, and your past transactions.
  • Communications with us including information you include when contacting customer support.
  • Device information including your device, browser, network connection, and IP address.
  • Usage information including how you interact with the Services.

Personal Information Sources

We may collect personal information directly from you, automatically through your use of the Services (cookies and similar technologies), from our service providers, and from partners or other third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services: to process your payments, fulfill your orders, arrange shipping, manage returns and exchanges, and create a customized shopping experience.
  • Marketing and Advertising: to send promotional communications and show relevant advertising, where permitted.
  • Security and Fraud Prevention: to authenticate your account and detect fraudulent or unsafe activity.
  • Communicating with You: to provide customer support and maintain our relationship with you.
  • Legal Reasons: to comply with applicable law or valid legal process.

How We Disclose Personal Information

We may disclose your personal information to:

  • Shopify, vendors, and third parties who perform services on our behalf (payment processing, fulfillment, shipping, analytics).
  • Business and marketing partners, in accordance with applicable law.
  • Parties you direct us to share information with (e.g., to ship your order).
  • Parties involved in a business transaction (such as a merger), or as required to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may link to third-party websites. We are not responsible for the privacy or security practices of sites not affiliated with us.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention

No security measures are perfect. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access / Know the personal information we hold about you.
  • Delete personal information we maintain about you.
  • Correct inaccurate personal information.
  • Portability — receive a copy of your information.
  • Opt out of the sale/sharing of personal information for targeted advertising.

You may exercise these rights by contacting us using the details below. To learn more about rights related to data processed by Shopify, visit privacy.shopify.com.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below.

International Transfers

We may transfer, store, and process your personal information outside the country you live in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.

Contact

Questions about this Privacy Policy or your personal information? Email us at getaylora@gmail.com.